Our customer stories

The satisfaction of our customers is the core of our business! With more than 10,000 Touch Points in Africa, we do our best to meet the needs of our customers. Discover the testimonials of our clients below.

Hyacinthe OUEDRAOGO

Touch Point

Saaba, Burkina Faso

“I’m glad Touch came in Burkina.
Thanks to the app, I have huge advantages and a single fund for all my transactions. I hope there will be new services to make my business easier and more valuable.”

Kader Kamissoko

Touch Point

Angré, Ivory Coast

" Today thanks to Touch, I distribute several services and everything is going well. Touch has allowed me to diversify my business beyond just gas trading. We had some network issues, but it went away and everything’s fine. I am waiting for the launch of international transfer services to increase my revenues. ”

Eugénie KAMA

Touch Point

Saaba, Burkina Faso

“The Touch app is very interesting because it gives me more revenue in my wicks and clothing business. Today, with Touch Pay, my customers pay me directly via Orange money. The solution satisfies my customers and so am I.”

Serah Ndanu Mutua

Touch Point

Nairobi, Kenya

" I chose Touch because it offers better commission and free float load up. Not only do we have one app for multiple telcos but it’s also good, efficient, fast. "

Hamid BAH

Touch Point

Saaba, Burkina Faso

“I’ve been using the Touch app for three years with sales of 80 to 100 million a month through my network of 50 sellers. It facilitates my monthly balance sheet with transactions and commissions per day and per week. I started in 2016 with 5 services, today I have more than 20. My requests are usually handled in 30 minutes by my sales agent or Whatsapp support. I am proud to belong to this 100% Senegalese network.”

Mamadou Saidou BARRY

Touch Point

Coléah, Guinea

" I chose the app because I found it satisfying and, with it, I can do several services. It is a valuable asset to my business. I’m saving time and my clients are satisfied."

Yacouba Traoré

Touch Point

Bamako, Mali

" I chose the Touch app for the services it offers. We can make deposits, withdrawals, and sale of credit. The main interest for me is that I no longer write because reporting is done on its own. I now have time to focus on my work. All my requests are handled with the help of customer service. "

Carolyne Nafula WAFULA

Touch Point

Nairobi, Kenya

“Touch offers better commissions. The app is swift and cheaper. ”

Boniface KARIUKI

Touch Point

Nairobi, Kenya

“ Touch gave me the opportunity to be a great service provider. I make quicker transactions since I subscribed. It’s perfect. ”

Mary WAIRIMU

Touch Point

, Kenya

“ It is easier to sell with the Touch app. I have less shortages as it’s fast, reliable and always available.”

Teresia Njoki NGANGA

Touch Point

Nairobi, Kenya

“Touch’s app is easier to use than the others. It would be perfect if it had KPLC and MPesa.”

Margaret Njoki WAWERU

Touch Point

Nairobi, Kenya

“ With my app, I can sell from anywhere at any time. There’s a better record-keeping of float anywhere at any time. I also am able to cross-sell to any network. It is good, modern, efficient.”

James Omondi Omolo

Touch Point

Nairobi, Kenya

"The features and future additional services convinced me to subscribe. It is very useful for me and relieved me from the use of scratch cards. It is really fast, easy to use and advantageous."

Charity WANJIKU

Touch Point

Nairobi, Kenya

“The app has good features and is easy to use. Now it is much quicker to do transactions. The app has made me gain time – it is fast, reliable and cheap.”

Houalatou Bah

Touch Point

Kaloum, Guinea

"I am very satisfied with Intouch. Thanks to its various services, I have new customers every day."

Ousmane BAH

Touch Point

Camayenne, Guinea

“I recommend the app Touch, it is complete with frequent and has very interesting updates.”

Mr Amoako

Touch Point

Cocovico, Ivory Coast

“I opened my Touch Point almost two years ago. The solution is working well and allows me to diversify my business. I’ve gone from one point of service to three. It’s really been a miracle to me and my business. ”

Susan Wambui KARANJA

Touch Point

Nairobi, Kenya

“ Touch has many services and I make quick transactions with the app. It’s fast and you can navigate easily. I can’t wait for them to activate all the services.”

Richard Garheru MACHARIA

Touch Point

Nairobi, Kenya

“ The Touch app is faster than competitors, it is simple to use. I can trade from anywhere and transactions are instantaneous. ”

Mr Edoukou

Touch Point

Angré, Ivory Coast

" I have been working as a Touch Point for over 18 months now. The Touch app is very interesting and it’s the only app I use in my point of sale. There was a time when network problems were disturbing, but everything’s back to normal now. I can’t wait for international transfers to be launched. "

El Hadj Abdoulaye Diallo

Touch Point

Kaloum, Guinea

“I would like to thank InTouch for its serious and professional work. I’m saving time and my clients are satisfied.”

Samir Abdoulkadir Ali

Touch Point

Nairobi, Kenya

"The features made me excited, along with the promised additional services. It is swift and eliminates the use of scratch cards. The app made me gain time, as I have less reconciliations. It is really efficient, user friendly and reliable. My wish for the future is that more services will be rolled out."

Daouda COULIBALY

Touch Point

Bamako, Mali

" I chose the Touch app because it brings together all operators: Orange, Malitel, telecel, energia. We use one fund for all services on one phone. Before, I had 4 or 5 phones for all operators. For every transaction, I had to use a phone. With Touch, it is no longer the case. I don’t have to go to each operator’s managers anymore. Now I have one customer care that handles everything."